Privacy Policy

About This Policy

GalleryNet Holding B.V. ("GalleryNet," "we," "us," or "our") operates the GalleryNet platform. This Privacy Policy explains how we handle your information when you use our services.

Information We Collect

Information you provide:

• Account information (phone number, email, name, profile photo)
• Content you create (messages, comments, collections, favorites)
• Your interactions with galleries, artists, and other users

Information collected automatically:

• Device information and app usage data
• Approximate location (with your permission) to show nearby galleries
• Technical logs for troubleshooting and security

How We Use Your Information

We use your information to:

• Provide and operate the GalleryNet service
• Enable features like messaging, event RSVPs, and gallery discovery
• Communicate with you about your account and the service
• Improve and develop our services
• Ensure security and prevent misuse

Information Sharing

We may share your information with:

• Other users - Your profile and public activity are visible to other users
• Galleries and artists - When you interact with them through the app
• Service providers - Third parties that help us operate the platform (such as hosting, analytics, and error tracking)
• Legal purposes - When required by law or to protect rights and safety

We do not sell your personal information.

Third-Party Services

The platform uses third-party services including authentication, mapping, and analytics providers. These services have their own privacy policies.

Your Choices

You can:

• Update your profile information in the app
• Control location and notification permissions in your device settings
• Request information about your data by contacting us
• Request account deletion by contacting us

Note: Some content (such as artwork and gallery information) is managed by galleries and artists, not by individual users. Removal requests for such content are handled according to our agreements with those parties.

Galleries and Platform Users

If you use the gallery management platform as a gallery, artist, or staff member, the following also applies:

Additional information processed. Business records you create on the platform (artworks, artists, exhibitions, events, posts), contacts and CRM entries you add, messages you exchange with end users through the platform, and aggregated analytics about how your content is engaged with.

Roles. For data about your own staff and platform usage, GalleryNet is the data controller. For data about your gallery's own customers and contacts that you upload or import, your gallery is the data controller and GalleryNet acts as a processor on your behalf under our service agreement.

Staff and team features. When you invite colleagues, their email and role are processed to send the invitation and manage access. Audit records of significant actions (publishing, sending invitations, account changes) are retained for security and dispute resolution.

Platform Administrators

Authorized GalleryNet administrators may temporarily act on behalf of a platform user (a "support session") to investigate a reported issue. Every support session is logged with timestamps and the administrator's identity. The session is bound to the original support request and cannot be used for other purposes.

Data Security

We implement appropriate security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

Children

The platform is not intended for children under 13. We do not knowingly collect information from children.

International Users

Your information may be processed in countries other than your own. By using the platform, you consent to this transfer. If you are in the European Economic Area, you have rights under GDPR including access, correction, deletion, and data portability. Contact us to exercise these rights.

Changes

We may update this policy from time to time. We will notify you of significant changes through the platform or by other means.

Contact

For privacy questions or requests:

GalleryNet Holding B.V.

Email: privacy@gallerynet.net

Website: https://gallerynet.net